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Thursday, November 1 • 4:30pm - 5:30pm
System Improvement: Successfully Engaging Stakeholders in Strategic Planning

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Everyone talks about improving EMS delivery, but how do you make it happen? What does that mean? More importantly, how do you get your EMS stakeholders to accept and embrace system changes? Through this workshop, EMS leaders will learn how to engage stakeholders and drive system change. This isn’t theoretical: case studies and actual tools utilized over 20 years of EMS strategic system planning will be shared and empower leaders to manage their own strategic process. It’s not about reinventing EMS innovation; it’s about taking proven strategies and testing their local applicability and value. Attendees will leave with a clear approach to bring back to their respective systems to affect change.

avatar for Brenda Brenner

Brenda Brenner

EMS Administrator, Santa Cruz County
Brenda Brenner has over 38 years of EMS field and management experience in high-volume urban and smaller mixed urban/rural 9-1-1 and interfacility systems. As EMS Administrator for Santa Cruz County since 2016, Brenda is responsible for EMS and Emergency Preparedness programs.  Recently... Read More →
avatar for Bill Bullard, MBA, EMT

Bill Bullard, MBA, EMT

Senior Vice President, The Abaris Group
Bill Bullard, MBA has 30 years of experience in emergency services including public, 3rd party, and private agencies. With The Abaris Group over the last 20 years, Bill has conducted a number of strategic EMS studies as well as pre-hospital system reviews and ambulance request for... Read More →

Thursday November 1, 2018 4:30pm - 5:30pm CDT
Room 205C