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Friday, November 2 • 1:45pm - 2:45pm
Can You Hear Me Now? How Current Healthcare Communication Practices Cause Deadly Mistakes and How to Solve Them

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Experts estimate that hundreds of thousands of patients die in the United States each year because of medical errors—and countless others survive but with worse outcomes, longer hospital stays, and bigger medical bills. The Joint Commission says 80 percent of serious errors are caused by miscommunication during patient handoffs. EMS providers know firsthand how radio call-ins can be misheard and bedside reports ignored in the chaotic environment that often accompanies treating and transferring care of a critical patient. But these miscommunications can lead to delays in care that may cost a STEMI patient her life or a stroke patient his ability to fully recover. Systems of emergency care should tackle this crisis in communication like they would any other public health issue that is one of the leading causes of death. Communities can no longer ignore a crisis in communication that is killing thousands of people—and it’s up to us to tackle the problem now.

avatar for Brandon Means, RN, LP, CFRN, CCRN

Brandon Means, RN, LP, CFRN, CCRN

Flight Paramedic
Brandon Means, RN, LP, CRFN, CCRN, began his EMS career more than thirteen years ago as a firefighter and paramedic, and shortly after became a flight paramedic. He has also worked as an EMS educator, and ICU charge nurse, and a flight nurse. Brandon maintains double board certifications... Read More →
avatar for Lee Varner, MS, EMS, CPPS, EMT-P

Lee Varner, MS, EMS, CPPS, EMT-P

Patient Safety Director for EMS Services, Center for Patient Safety
Lee is the Patient Safety Director for EMS Services at the Center for Patient Safety. Lee is a certified Just Culture Trainer and a Certified Professional in Patient Safety. Lee is also a founding member of the National EMS Safety Council and an active member of the NAEMT.
avatar for James Woodson, MD, FACEP

James Woodson, MD, FACEP

Founder, Pulsara
James Woodson, MD, FACEP, is a Board-Certified Emergency Physician whose passion is to serve. He is Founder of Pulsara and the Alpine Compassion Clinic, which provides free preventative care to those in need in the East Texas Community. After completing his Emergency Medicine specialty... Read More →

Friday November 2, 2018 1:45pm - 2:45pm CDT
Room 201AB